Shipping Portal
Updated
Use the OLT Shipping Portal to coordinate a shipment from the first booking request through delivery. The workspace brings bookings, milestones, documents, customs readiness, freight-forwarder collaboration, and operational reporting into one connected workflow.
Tracking
Open a shipment to review its current milestone, expected arrival time, and progress toward delivery. Attention views help teams find shipments whose ETA has passed and that have not been delivered or cancelled; a shipment without an ETA is not automatically treated as delayed.
Documents
Keep shipment documents in the Documents workspace so the operations team and authorized partners work from the current files. Organizing documents on the shipment reduces disconnected email threads and makes the record easier to review.
Customs
Use the customs workspace to organize classification, readiness, and collaboration before clearance. It supports operational preparation; it does not calculate government duties or submit a filing to a customs authority, so your qualified broker or compliance team must complete those regulated steps.
Bookings
Create a booking request with the shipment details your forwarder needs, then keep it as a private draft while it is being prepared. The forwarder receives it when it is sent. An invited forwarder can also create a booking request for a client through the shared relationship.
Team
Invite the people who coordinate bookings, documents, tracking, and exceptions, and assign access appropriate to their role. A shared workspace keeps the current shipment status and supporting information visible to the team without exposing unrelated records.
AI Tools
AI tools can suggest classifications, routing options, and compliance checks from the available shipment data. Treat these as working recommendations: review the source information and have the responsible operator approve the result before using it for a shipment decision.
Analytics
Use operational summaries to compare shipment statuses, surface delayed or attention-needed records, and monitor milestones and ETA performance. Counts are based on the shipment data in the portal, so keeping milestones and dates current improves the accuracy of the dashboard.
Forwarders
Connect an invited freight forwarder to exchange booking and shipment information in a controlled workspace. The relationship shares the operational details needed to execute the shipment while withholding client commercial terms or purchase-order pricing where those fields are not part of the forwarder's role.
Where this runs in OLT Solutions
These pages document the OLT product area this article covers.
- Shipping portal What the shipping portal module covers for shipments and documents.
- Contact OLT Discuss custom software, platform access, and the needs of your team.
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