Freight Forwarding Portal: A Shared Importer–Forwarder Workspace

A freight forwarding portal is a shared, permission-aware importer–forwarder workspace for shipment coordination. This guide uses “freight forwarding portal” and “freight forwarder portal” for the same workspace.

• Role-Scoped Collaboration Linked importers and assigned freight forwarders can work with booking requests, shipments, updates, documents, and charges through party-aware views.
• Shipment Document Workspace Users can upload categorized shipment files, see review states, and keep document activity with the shipment record.
• Recorded Journey Milestones Shipment details show saved status, ETA, vessel identity, scheduled and actual port calls, pickup, and final-destination information.
• Customs Readiness Fields For products on linked purchase orders, the portal checks whether an HS code and country of origin are present and lets a forwarder request a missing HS code.
• Demurrage Inputs and Calculation The shipment view can show entered free days and daily rate, then calculate days at port and an amount from the recorded arrival reference.
• Fees, Bills, and Payment Status Authorized parties can record shipment fees, group eligible charges into bills, and review recorded payment and balance states.